How long does UK delivery take?

7–10 business days production + 2–3 business days tracked courier = typically 2–3 weeks door-to-door.

How long does EU delivery take?

7–10 business days production + 3–5 business days tracked courier — typically 2.5–3 weeks door-to-door depending on country.

Do you ship to Switzerland?

Yes. Delivery includes customs handling. Transit is typically 4–6 business days after production completes.

Is my parcel insured?

Yes. Every model ships fully insured for its declared value.

What if I need a specific delivery date?

Order at least four weeks before the date. If you have a hard deadline, note it at checkout so we can flag your order.

Do you ship outside Europe?

Yes. We ship worldwide with tracked couriers — including the US, Canada, Mexico, Brazil, Chile, Argentina, UAE, Saudi Arabia, Qatar, Israel, Japan, South Korea, Singapore, Hong Kong, Taiwan, Australia, New Zealand, South Africa and 100+ more. Duties are courier-collected per each country\'s rate.

Shipping & Delivery

Name: ROYS DIECAST
Price range: €€
Rating: 4.9

Every custom handmade diecast model ships tracked worldwide with a top-tier courier (DHL, UPS, FedEx or GLS depending on destination), in a bespoke foam-lined protective box. Production takes seven to ten business days from build start; courier transit then adds two to seven days depending on your country.

Where we ship

Roys Diecast ships to over 100 countries across every continent. If your country is not listed, email [email protected] — most destinations can be added quickly.

United Kingdom & Ireland — all postcodes including Northern Ireland, Scottish Highlands and the islands. Tracked, insured, 2–3 business days transit.
European Union (all 27 members) & EEA — Germany, France, Spain, Italy, Netherlands, Belgium, Portugal, Austria, Poland, Czech Republic, Slovakia, Slovenia, Hungary, Romania, Bulgaria, Croatia, Greece, Cyprus, Malta, Denmark, Sweden, Finland, Estonia, Latvia, Lithuania, Ireland, Luxembourg, Iceland, Norway. Tracked, insured, 2–5 business days.
Switzerland, Liechtenstein & the Balkans — Albania, Bosnia, North Macedonia, Serbia, Montenegro, Kosovo. Tracked, insured, 4–6 business days (customs handling included).
United States, Canada & Mexico — coast to coast, tracked and insured, 4–7 business days transit.
GCC & Middle East — United Arab Emirates, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Israel. Tracked and insured, 4–7 business days.
Asia-Pacific — Japan, South Korea, Singapore, Hong Kong, Taiwan, Malaysia, Thailand, Indonesia, Philippines, Vietnam, India. Tracked and insured, 5–8 business days.
Oceania — Australia and New Zealand. Tracked and insured, 5–8 business days.
Latin America — Brazil, Mexico, Chile, Argentina, Colombia, Peru, Uruguay. Tracked and insured, 6–9 business days.
Africa — South Africa, Egypt, Morocco, Tunisia, Kenya, Nigeria, Ghana, Mauritius. Tracked and insured, 6–10 business days.
Turkey & Caucasus — Turkey, Georgia, Armenia, Azerbaijan. Tracked and insured, 4–6 business days.

Every parcel includes end-to-end tracking, full transit insurance, and (where applicable) duties collected by the courier on delivery — the price you see at checkout is the price you pay, with no surprises at your door.

Production and shipping timeline

Two windows to plan for:

Production — 7 to 10 business days once we start your build. Confirmation email at build start.
Shipping — 2 to 10 business days transit depending on destination (see country list above).

For a milestone date like Christmas, a birthday or a wedding, order at least four weeks before. See our full timeline guide for a stage-by-stage breakdown.

What arrives at your door

Your model is packed in a purpose-cut foam insert inside a rigid outer box. The exterior of the box is unmarked (no branding, no visible product description) so it works as a gift or a surprise.

Customs, VAT and duties

UK & EU deliveries: prices include VAT — nothing to pay on delivery. Non-EU European countries (Switzerland, Norway): the courier collects any local import fee directly — usually a small handling charge. Outside Europe (US, Canada, Australia, GCC, East Asia and beyond): duties are courier-collected on delivery per each country's standard rate. We do not up-charge — you pay only what the local authority sets.

Tracking

Once your model ships, we email you the courier tracking number. You can also follow every order live via our order tracking page with your reference number and email — status updates from 'Order received' to 'Delivered', with the courier link, are all visible there.

Damage in transit

Every parcel is fully insured. In the rare event of courier damage, send us photos within 48 hours of delivery to [email protected]. We will repair or rebuild the piece at no extra cost.